The Company

Innovaway Group was created on October 2013 by the initiative of Cesaweb S.p.A.. Cesaweb has over 13 years experience in outsourcing services for enterprises (BPO), and thanks to the takeover of two companies of twenty-years experience in ICT area, specialized in centralized/remote (Service Desk) and on-site services. In this way Cesaweb is changing and redesigning itself, in order to take new market challenges, integrating and matching its own “historical” competencies with new ones. The Group, operating in ICT and TLC services, has a turnover of 20 million Euro, with more than 450 employees in the following locations: Milan, Turin, Rome, Naples, Palermo and Tirana and assists 60 customers worldwide.


Help desk multilanguage inbound e outbound h24
Multilingual Competence Center

Innovaway S.p.A. is the only Italian enterprise to provide Multilanguage Competence Center services at highest level, able to combine highly specialized IT technical competencies with language skills in more than 20 languages. Read More

Innovaway & IoT
Innovaway & IoT

Thru innovations any organization can shape own future and not be subject to it. Read more

Thermicast 2.0
Thermicast new interface

THERMICAST software, projected for complete management of “heating systems control service” by Municipalities and Local Administrations, in accordance with relevant legislation, has been updated. Read more